Platinum Club
Welcome to a service that is especially tailored for you. Savincom Platinum Club gives premium business benefits for its platinum customers. We ensure there will be No challenge that cannot be overcome. Welcome to a level of premium service at Savincom Platinum Club.
Dedicated Corporate Travel Concierge
Premium access with reduced rates on corporate travel from Savin Corporate Travel. We take the time to get to know you and provide detailed information to ensure that you have the best corporate travel experience.Best rates on SavinTech services
Our Platinum club members will get discounted rates for solutions and services from our tech company SavinTech. We work with leading clouds, IT managed services provider companies.Advanced Cost Monitoring
Your allocated analyst will build a report around your specific needs and requirements. Ongoing cost and usage will be monitored on unbilled usage, whether that be local, international or roaming usage.Extended hours support
We provide exclusive extended evening and weekend support to our platinum club members. If you have any queries or concerns after usual business times or over weekends, our team will be there to support.Exclusive benefits for Platinum club members
- On-site support – For Ports and device deployment
- Pre-Provisioning of devices
- Emergency loan devices (Maintain the productivity of your workforce even when the unforeseen happens)
- International Courier (Ship equipment to anywhere in the world – additional fees may apply)
- Text/Email alerts (Alerts your users and admins immediately when unexpected events occur on your account)
- Delivered Ready (Our specialist team will configure devices to your exact specification before we send them)
- Family and friends offer (Exciting offers exclusive for your staff and their family and friends)
- Premium Welcome Packs for new customers – We provide our new customers with a premium Welcome Pack kit.
Special services
- Rapid Phone Repairs – City of London only. *Charges apply *1-6 hours turn around.
- City Express delivery (Exclusive express 90-minute delivery service within London. Additional fees may apply).
- Emergency loan devices (Maintain the productivity of your workforce even when the unforeseen happens).
- International Courier (Ship equipment to anywhere in the world – additional fees may apply).
- Premium warranty (Extended 24-month warranty for your devices with next day swap-out. For most devices, some devices are excluded).