- About Savincom
- Fixed Solutions
- Unified Solutions
- Our Partners
- Managed Services
The team at Savincom has a wealth of expertise in telecoms and communications.We are proud of the high degree of customer service we can offer. This is as a result of years of experience working to help businesses improve efficiency, reduce costs and transform the way they work. Each of our three departments has its own areas of expertise.
Savincom’s management team is focused on ensuring that everyone in the organisation shares our “passion for service”. We work closely with providers to ensure that we can leverage the best deals for you – our customers. The team is led by managing director Sahil Kakkar Zada, who has worked in mobile communications at an executive level for over a decade, and the combination of his vision plus support by a first class team has helped many businesses grow. In fact many of the businesses Savincom manages have grown with solutions that he has recommended and implemented. He says: “Our goal is to be the supplier of choice for small- to medium-sized companies”.
Other companies have helplines in far flung places – but not Savincom. Our support team is UK based and highly skilled. Members of our helpdesk have on average five years’ experience when they arrive at Savincom.
We recruit them from medium to large organisations, then train them to the standards expected by multinationals. And we don’t stop there. As part of our passion for service we make sure that training and development is ongoing – our support teams are abreast of new developments and up to date with the latest products and services. We know that support is a major interface between your company and Savincom.
As a Savincom customer you will benefit from a Dedicated Account Manager. Always available, your account manager is there to understand your business, review your account, identify cost-savings opportunities and implement them. We only hire people with over five years of business development experience, and all of our account managers are knowledgeable, business-savvy and share our passion for service. We are here to provide you with more than just products – we provide solutions.
The relationship that we have with Savincom is excellent, especially as we have the choice of either logging a fault on-line, or via e-mail or telephone. The response that we get is far, far quicker than if we were to ring the Airtime Provider direct. We get billed direct from our provider, but if we have a query then it’s just one quick phone call to Savincom and the problem is sorted out.
As a client of well over two years of association with Savincom, our overall experience with them has been a very positive and a productive one. Their highly trained staff have always dealt with any issues raised in a timely and efficient manner. We highly recommend Savincom for all telephone and mobile requirements. They always strive to keep the best interest of the client at heart. We have recently renewed our contract with Savincom, which alone is a testimonial for the quality of the services they provide.
I am a firm believer in praising businesses with great customer service. SavinCom meet our cost-saving needs and have a friendly and knowledgeable team to support us when needed – highly recommended!
We had a smooth migration to Savin from our previous provider. Savin have direct access to Vodafone’s systems so the response times in dealing with our requests are very good compared to what we were used to. They are small in size compared to their competitors but provide a very personal service which is why we chose them over the other providers we tendered our contract out to
Having had our mobile phone contracts managed by Savin Communications has saved the company considerable time and administrative effort.
Not only our monthly bill amounts are cut by more than half, Savin saved hours of my time spent on the phone to network direct customer support lines
Savincom are my righthand. I just phone and everything gets dealt with – no more long maddening calls to mobile providers. Thank you Savincom. You guys rock!